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Your 364ace account balance is managed through a straightforward banking area — deposit via Upay or Bank Transfer, request withdrawals to your registered wallet, and check every transaction directly from the account history tab. Access and eligibility depend on your local law and eligible region.
Adding funds to your 364ace balance starts from the banking section of your account — not a separate app or page. We support Upay and Bank Transfer as the configured deposit routes for Bangladesh. Once you log in, the cashier shows the active methods available to your account. Select the route that matches your wallet or bank, enter the amount shown within the field limits, and confirm the transaction. The cashier screen will display a reference number; keep it until your balance updates.
Go to your 364ace account, tap the banking or cashier option in the menu, and wait for the deposit screen to load with the methods configured for your account.
Choose the payment route that matches your registered wallet or bank account. Only the methods active for your region will appear on screen.
Type the amount within the range shown in the deposit field. Review the details on the confirmation screen, then submit. Note the reference number displayed.
Once the transaction is processed, your balance updates in the account wallet area. If it does not reflect promptly, contact support with your reference number.
Withdrawals from your 364ace account follow a clear path through the same banking area you use for deposits. We route payouts to the wallet or bank account registered under your profile — Upay and Bank Transfer are the configured payout methods for Bangladesh accounts. Before you submit a withdrawal, confirm that the destination details in your account profile match the wallet or bank you intend to receive funds to; mismatched details can delay processing. The withdrawal form shows the amount range applicable to your account at the time you raise the request.
Log in to your 364ace account and navigate to the banking area. Select the withdrawal option from the cashier menu.
Select Upay or Bank Transfer — whichever matches your registered account details. Confirm the destination shown on screen before proceeding.
Input the withdrawal amount within the range displayed on the form. Review the summary, confirm the destination details, then submit the request.
A reference number appears on the confirmation screen. Keep it. If you need to follow up on the status, share it with support through the published contact route.
Your 364ace account may prompt you to complete certain checks before a withdrawal or higher-value deposit is processed. These prompts appear directly in your account area — follow only the fields and instructions shown there, not steps from third-party sources.
The verification steps for your account appear inside your 364ace profile area. Follow the fields shown there; do not act on instructions from outside the platform.
The account form specifies exactly what it needs. Complete each field as displayed and submit. Do not add unrequested documents or skip required fields.
After you submit, the account area shows the status of your check. Do not resubmit the same information unless the screen instructs you to.
If a verification prompt reappears after you have already submitted, contact support via the route published on this site and share your reference details.
The payment methods configured for Bangladesh accounts on 364ace are listed below. These are the routes that appear in the cashier for eligible accounts. Availability depends on your region and account status — the cashier screen itself is the definitive source for what is active on your account at any given time. We do not name methods that are not verified for this platform.
Upay is available as a deposit and withdrawal route for eligible Bangladesh accounts. Select it from the cashier, enter your registered Upay details and confirm the amount within the displayed range.
Bank Transfer lets you move funds between your registered bank account and your 364ace balance. Use the bank details shown in your cashier; confirm the reference number after each transaction.
Every deposit and withdrawal you complete generates a record on both sides — your bank or wallet statement and your 364ace account history. Keeping these in sync helps you resolve any discrepancy quickly. The account history tab shows the date, method, amount and status label for each transaction. When a deposit is pending, the status label reflects that; when it is confirmed, the label updates. Cross-reference the reference number from your cashier confirmation screen against the transaction ID shown in account history — they should correspond.
The cashier screen generates a reference number at confirmation. Write it down or screenshot it immediately — this is the link between your wallet record and your 364ace account history entry.
Your account history displays status labels such as pending, processing and confirmed. These update as the transaction progresses; check the history tab before contacting support about a delay.
Log in and open the account history section to see a date-ordered list of your transactions. Each row shows the payment method, amount and current status — use it as your primary reconciliation view.
Hold on to your wallet SMS or app notification, the cashier reference number and the 364ace transaction ID together. If a discrepancy arises, these three pieces of evidence let support trace the transaction on both ends.
Protecting your account balance starts with a few habits that are easy to build. Always access your account through 364ace directly — check the domain in your browser bar before you log in or enter payment details. We use account-level identity checks to confirm that withdrawals go to the wallet registered under your profile, which means a payout cannot be redirected to an unverified destination.
Before entering any account credentials or payment details, verify the address bar shows 364ace. Phishing attempts often use similar-looking domains; the real address is the only one we can act on.
Withdrawals are processed only to the wallet or bank account registered under your 364ace profile. Keeping those details current in your account settings is the single most effective safeguard against a misdirected payout.
Account checks are triggered and completed inside your 364ace profile only. We do not request documents or wallet credentials through email, SMS or social channels — any such message is not from us.
For all banking concerns — delayed deposits, pending withdrawals, or verification prompts you cannot resolve — use the support contact published on 364ace. Share your transaction reference number so the team can locate your case quickly.
The questions below cover the banking steps that come up most often. If your situation is not covered here, the support route published on this site is the right place to follow up with your transaction reference number in hand.
Upay and Bank Transfer are the configured deposit routes for eligible Bangladesh accounts. The cashier in your account shows the methods active for your region and account status at the time you transact. Only use methods shown there.
Check the account history tab after submitting a deposit. The status label updates from pending to confirmed once the transaction is processed. If the status does not change, use your cashier reference number when you contact support.
Withdrawals on 364ace are processed to the wallet or bank account registered under your profile. If you need to update your registered payout details, do that inside your account settings before raising a withdrawal request.
The verification fields are shown inside your account area when a check is required. We do not publish a fixed document list because the fields depend on your account status. Follow only the prompts shown in your 364ace profile.
Open the account history tab first to check the current status label. If it still shows pending or processing after the window indicated on your confirmation screen, contact support with your withdrawal reference number for a status update.
The minimum and maximum amounts for each transaction are displayed in the cashier field at the time you deposit or withdraw. We do not publish fixed figures here because the applicable range depends on your account status and the selected method.